Play Smart, Stay in Control

bonus casino Responsible Gaming: Your Wellbeing Comes First

At bonus casino, we believe that gaming should always be a source of entertainment — never a source of stress or harm. We are committed to providing every player in the Philippines with the tools, information, and support they need to keep their gaming experience safe, balanced, and enjoyable. Our responsible gaming framework is built around your wellbeing, and we encourage all members to use the resources available to them.

Our Commitment

  • Deposit limit controls
  • Session time reminders
  • Self-exclusion options
  • Reality check alerts
  • 24/7 support access
Play Within Your Means Set Session Limits Control Your Deposits Self-Exclusion Available 24/7 Player Support Track Your Activity Gaming Should Be Fun Philippines Licensed Play Within Your Means Set Session Limits Control Your Deposits Self-Exclusion Available 24/7 Player Support Track Your Activity Gaming Should Be Fun Philippines Licensed
Tools at Your Fingertips

Take Control of How You Play

bonus casino gives every registered member in the Philippines direct access to a suite of responsible gaming tools — all available from your account settings at any time, with no waiting period required.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you deposit into your account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately, while increases require a short cooling-off period to protect you from impulsive decisions.

Session Time Reminders

Choose how long you want each gaming session to last, and we will send you a clear reminder when that time is up. Staying aware of how long you have been playing is one of the simplest and most effective ways to keep gaming enjoyable and within healthy boundaries.

Cool-Off Period

Need a short break? You can activate a cool-off period of 24 hours, 7 days, or 30 days directly from your account. During this time your account is temporarily suspended and you will not be able to log in or place any bets, giving you the space to reset and reflect.

Self-Exclusion

If you feel that gaming is becoming a problem, you can request a self-exclusion of six months, one year, or permanently. During self-exclusion your account is fully closed and you will be removed from all marketing communications. This is a firm commitment and cannot be reversed during the exclusion period.

Activity History

Your full transaction and gaming history is always available in your account dashboard. Reviewing your activity regularly helps you stay informed about your spending patterns and make confident, well-informed decisions about how you engage with the platform.

Reality Check Alerts

Enable periodic pop-up alerts that show you how long you have been playing and how much you have wagered in the current session. These gentle nudges help you stay grounded and make conscious choices rather than playing on autopilot without realising how much time has passed.

Know the Warning Signs

Recognising Problem Gambling

Gaming is meant to be a fun and entertaining activity. However, for some people it can develop into a habit that causes real harm to their finances, relationships, and mental health. Recognising the early warning signs is the first step toward getting help.

Ask yourself honestly whether any of the following apply to you:

  • You spend more money on gaming than you originally planned or can afford.
  • You chase losses by continuing to play in an attempt to win back money you have lost.
  • Gaming is affecting your work, studies, or personal relationships.
  • You feel anxious, irritable, or restless when you are not able to play.
  • You hide your gaming activity or the amount you spend from family and friends.
  • You borrow money or sell belongings to fund your gaming.
  • You have tried to cut back or stop but found it difficult to do so.

If you recognise any of these signs in yourself or someone you care about, please reach out for support. You are not alone, and help is available in the Philippines.

Where to Get Help

If you or someone you know is struggling with problem gambling, the following organisations provide free, confidential support to people in the Philippines:

  • National Council on Problem Gambling (NCPG)

    A government-linked body providing counselling, referral services, and public education on problem gambling across the Philippines.

  • Gamblers Anonymous Philippines

    A peer support fellowship for people who want to stop gambling. Regular meetings are held in Metro Manila and other major cities, with online sessions also available.

  • PAGCOR Responsible Gaming Hotline

    The Philippine Amusement and Gaming Corporation operates a dedicated responsible gaming programme. Contact their hotline for guidance on self-exclusion and support referrals.

Protecting Young People

bonus casino strictly prohibits anyone under the age of 21 from registering or playing on our platform. We verify the age and identity of all members during the registration process. If you share a device with younger family members, we strongly recommend using parental control software to prevent access to gaming sites.

Common Questions

Responsible Gaming FAQ

Quick answers to the questions our Philippines members ask most often about staying safe on the platform.

Log in to your bonus casino account and navigate to the Responsible Gaming section in your account settings. From there you can set a daily, weekly, or monthly deposit limit. Any reduction you make takes effect immediately. If you wish to increase your limit, a mandatory cooling-off period applies before the change is confirmed, giving you time to reconsider.

No. Self-exclusion is a firm commitment and cannot be reversed or shortened during the exclusion period you selected. This is intentional — it ensures that the tool provides genuine protection when you need it most. Once your exclusion period has fully expired, you may contact our support team to discuss reactivating your account, subject to a review process.

The minimum age to register and play on bonus casino is 21 years old, in line with Philippine gaming regulations. We verify the age and identity of all members as part of our KYC process. Any account found to belong to a person under the legal age will be immediately closed and any funds returned in accordance with our terms.

Our player support team is available 24 hours a day, 7 days a week. You can reach us via the live chat feature on the platform or by emailing [email protected]. If you are in crisis or need immediate help with problem gambling, we also encourage you to contact PAGCOR's responsible gaming hotline or Gamblers Anonymous Philippines directly.
We Are Here for You

Play Safely, Play Happily

Responsible gaming is at the heart of everything we do at bonus casino. Whether you want to set limits, take a break, or simply learn more about staying in control, our team and tools are always here to support you. Visit our FAQ page for more guidance, or log in to access your responsible gaming settings right now.